Return Eligibility: Returns are only accepted in accordance with the individual return policy listed on the product page at the time of purchase.
Return Period: The number of days you have to initiate a return varies by product and seller. Please review the return window for each item before purchasing.
Return Conditions: Items must typically be returned in their original condition, including all packaging, accessories, and tags, unless otherwise specified in the product’s return policy.
Korners Products
Products sold and fulfilled directly by Korners may have their own return terms. These are clearly stated on the product page and honored as described.
Third-Party Sellers
Independent sellers on our platform set their own return policies. These may differ from ours and from each other. You can find each seller’s return terms on their product listings.
To start a return:
Go to your Order History.
Select the item you wish to return.
Click “Request a refund” and follow the instructions based on the return policy of the specific product.
If the item is returnable, a return shipping label or further return instructions will be provided.
Some products may be marked as non-returnable due to health, safety, personalization, or final-sale reasons. These items are clearly labeled on their product pages.
Once your return is received and inspected, refunds will be issued as per the return policy outlined on the product page.
Depending on the seller or the product, refunds may take several business days to process.
Original shipping fees may not be refundable unless stated otherwise in the return policy.
If you have trouble contacting a seller or believe a return was unfairly denied, you may reach out to our Support Team for assistance. We’re here to help mediate disputes and ensure a fair experience for buyers and sellers.